Privacy Policy
At Moto Himalaya Riders, we value your privacy and are committed to protecting the personal information of our customers, motorcycle tour participants and website visitors. We understand the importance of keeping your information secure and handling it responsibly.
This Privacy Policy explains how we collect, use, store, share and safeguard your personal information when you visit our website, enquire about our motorcycle expeditions, book a tour or use any of our services.
1. Information We Collect
We may collect personal information when you visit our website, contact our team, submit an enquiry, request a personalised motorcycle tour or make an expedition booking.
The information we may collect includes:
Full name
Email address
Contact number and WhatsApp number
Residential address and country of residence
Travel dates, destinations and booking preferences
Motorcycle riding experience and driving licence details
Passport or identification information where required for travel permits
Emergency contact information
Relevant medical, health or travel insurance information necessary for rider safety
Payment and transaction details
Any additional information voluntarily provided during enquiries or bookings
We collect only the information reasonably necessary to provide our services and ensure a safe, organised and enjoyable motorcycle touring experience.
2. How We Use Your Information
The personal information collected by Moto Himalaya Riders is used for legitimate business purposes related to organising and managing motorcycle tours, expeditions and personalised travel experiences.
We may use your information to:
Respond to enquiries and provide motorcycle tour information
Process and confirm expedition bookings
Create personalised motorcycle tour itineraries
Communicate booking confirmations and important travel updates
Arrange accommodation, transportation, motorcycles and other tour services
Assist with travel permits and documentation requirements
Coordinate tour guides, support vehicles and local travel partners
Manage rider safety, emergency contacts and insurance-related requirements
Process payments and maintain booking records
Improve our website, services and customer experience
Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to our services without an appropriate legal basis.
3. Sharing of Personal Information
Moto Himalaya Riders does not sell or rent your personal information to third parties.
We may share limited personal information with trusted service providers when reasonably necessary to organise and deliver your booked motorcycle tour.
These service providers may include:
Hotels and accommodation partners
Local tour guides and expedition coordinators
Motorcycle rental and transportation providers
Travel permit and documentation service providers
Payment processing partners
Emergency assistance and medical service providers, when required
We share only the information necessary for the relevant service and take reasonable steps to ensure that your personal information is handled responsibly.
We may also disclose information when required by applicable law or lawful requests from government authorities.
4. Information Security
At Moto Himalaya Riders, we take the confidentiality and security of your personal information seriously.
We implement reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.
Access to personal information is limited to authorised individuals and service providers who require it to perform their responsibilities.
However, no method of online communication, electronic storage or internet-based transaction can be guaranteed to be completely secure.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.
Cookies may help us:
Improve website performance and navigation
Understand how visitors interact with our website
Remember certain visitor preferences
Analyse website traffic and usage patterns
Improve our content and services
You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
6. Third-Party Websites and External Links
Our website may contain links to third-party websites, social media platforms, booking services or external resources.
Moto Himalaya Riders is not responsible for the privacy practices, security measures or content of websites operated by third parties.
We recommend reviewing the privacy policies of external websites before sharing any personal information.
7. Payment Information
When you make a payment for a motorcycle tour or expedition, your transaction may be processed through a third-party payment gateway or authorised payment service provider.
We take reasonable steps to work with payment providers that maintain appropriate security measures.
Payment information is handled according to the applicable payment provider's privacy and security policies.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected.
This may include:
Managing enquiries and confirmed tour bookings
Maintaining necessary travel and transaction records
Providing customer support
Meeting legal, tax and regulatory obligations
Resolving disputes or responding to legitimate claims
When personal information is no longer required, we take reasonable steps to securely delete or anonymise it, subject to applicable legal requirements.
9. Your Privacy Rights
We respect your rights regarding the personal information you share with Moto Himalaya Riders.
Subject to applicable laws, you may contact us to:
Request access to your personal information
Correct inaccurate or outdated information
Request deletion of personal information
Withdraw consent where processing is based on consent
Raise concerns about how your information is collected or used
We will review and respond to privacy-related requests in accordance with applicable legal requirements.
10. Children's Privacy
Our website and motorcycle expedition services are primarily intended for adults and individuals legally eligible to participate in motorcycle touring activities.
We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement where required by law.
If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address the situation.
11. Changes to This Privacy Policy
Moto Himalaya Riders reserves the right to update or modify this Privacy Policy to reflect changes in our services, website functionality, business practices or applicable legal requirements.
Any updates will be published on this page and will become effective from the date of publication, unless otherwise stated.
We encourage visitors and customers to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below.
Moto Himalaya Riders
Website: https://motohimalayariders.uniquewebcreator.com/
Email: info@motohimalayariders.com
Phone: +91 60055 78082
Our team will make reasonable efforts to assist you with your privacy-related enquiries.
13. Acceptance of This Privacy Policy
By accessing the Moto Himalaya Riders website, submitting an enquiry, requesting a personalised tour or booking one of our motorcycle expeditions, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required under applicable law, we will request it separately as appropriate.
At Moto Himalaya Riders, your trust matters to us. We are committed to protecting your information while helping you discover extraordinary roads, breathtaking destinations and unforgettable motorcycle adventures.